Privacy Policy - FestiveBox Christmas Gift Wrap

Last updated: 2026-06-10

1. Introduction

FestiveBox Christmas Gift Wrap ("we", "our", "the app") is a Shopify application that allows merchants to offer gift wrapping services to their customers. This privacy policy explains how we collect, use, and protect data.

2. Data We Collect

We collect the following data when you install and use the app:

• Shop domain (e.g., your-store.myshopify.com) - required for app functionality
• Shopify access token - required to communicate with your store's API
• Order IDs and gift wrap revenue - for usage tracking and analytics
• App settings - your configured designs, prices, and preferences

3. Data We Do NOT Collect

• Customer personal information (names, emails, addresses)
• Payment or credit card information
• Customer browsing behavior
• Any data unrelated to the gift wrap service

4. How We Use Data

• To provide the gift wrapping service on your store
• To track gift wrap usage for your analytics dashboard
• To manage your subscription and billing

5. Data Storage

All data is stored securely on our servers. We use file-based storage for session data and usage tracking. Custom design images are stored in a dedicated directory on our servers.

6. Data Sharing

We do not sell, trade, or share your data with third parties. Data is only used within the app to provide the gift wrapping service.

7. Data Retention

We retain your data for as long as the app is installed. Upon uninstallation, your session data is deleted immediately. Any remaining data is fully purged within 48 hours in response to Shopify's GDPR shop/redact webhook.

8. Your Rights

You have the right to:

• Request access to your stored data
• Request deletion of your data
• Uninstall the app at any time, which triggers automatic data cleanup

9. GDPR Compliance

We comply with GDPR requirements by:

• Implementing mandatory Shopify GDPR webhooks (customer data request, customer redact, shop redact)
• Not storing customer personal information
• Deleting all data upon app uninstallation

10. Contact

For questions about this privacy policy or data requests, contact us at: shop-apps+christmas-gift-wrap@gforces.pl